Revitalizing the user experience of Thomson Reuters’ next-generation GCMS editorial system led to a remarkable 43% improvement in work efficiency. Navigating the intricacies of a project marked by complexity in functionalities, form entires, diverse geographies, and multiple languages, rapid assimilation into this content management system was imperative. Leading this design initiative, I prioritized establishing a successful collaboration with globally distributed teams and users.

Producing streamlined solutions for form entries, meta tagging and editorial analysis to effectively speed-up user’s work was essential. Reviewing and testing design with users and engineering team were integral part of this undertaking to insure solid experience and feasibility. The outcome of 2.0 generation of GCMS constitues a robust user-centered experience and poised for continued success.